A- Free Shipping by China Post Air Mail,it needs 12-30 days to reach you,
please don’t worry if you can not track any information from the website,it just update very slowly;
If you are worried,please feel free to contact us.
B- If you need the items URGENTLY,please contact and tell us to when will you need them,
and choose fast express like : EMS,TNT,DHL,FEDEX,UPS,etc.the shipping time need around 3-7 days,
but you need to pay extra shipping cost for that.
C- If you order items in large quantity,even though you choose China Post Air Mail,we will ship them by fast express.
A- Yes! We love POSITIVE feedback,if you are happy with our items & service,
please leave a positive feedback to our website,that’s very important to us,thank you !
B- If there is any problem of our products,please do notgive us neutral or negative feedback immediately,
please feel free to contact us,we’d like to solve any problem with you,and will give you a satisfied result.
Return & Refund:
A- If you received the broken products or wrong style,please contact us and send the photos to show us within3 days,
and we will resend the items to you or refund you money.But we do not accept any refund or return after 3 days,
please contact us as soon as you have any question.
B- Return Shipping cost would be paid by the Buyer.
C- If you received the items with good condition,but just do not like it any more, you can return the items tous,
but you need to pay the shipping cost for return, and will reduce the shipping cost of seller(so,it’s NOT full refund).
D- All the returned items must be in the original package,and please provide us with your order number,
specific reason for return,the tracking number and website for track.,thank you.:)
E- We will refund you once we received the item in its original condition
and packaging with all components and accessories included.
F- NO Refund : Worn, Broken or over 3 days still not returned.
A- Import duties,taxes and charges are notincluded in the item price or shipping charges.These charges are buyer`s responsibility.
Please check with your country`s customs office to determine what these additional costs will be before bidding/buying.
B- As it is international shipping service,delivery time and postage vary from different region.
The most efficient courier will be applied(DHL,UPS,FEDEX,TNT,EMS,etc.).
During the special holiday like Chinese Spring Festival,National Holiday,the shipping time will be a little longer.
C- Color may vary between different CRT and LCD screens.
We can not guarantee that the color of our products will be exactly the same with the photographs you saw.