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Condition: 100% Brand New
Color: Available per request!
Origin: made in China
Your satisfaction is of the utmost importance to us. Upon the arrival of your package, we encourage you to check and make sure that the dress or clothing has been made to the standard size or custom measurements that you specified. Try on your dress or clothing as soon as possible without altering, or washing the dress.
Defective, Damaged or Misshipped Items
Defective, damaged or mis-shipped items are eligible for a full refund. When requesting your refund, please be ready to provide us with photographs clearly showing the problem with the items. If you believe your items were damaged during shipping, we will need photographs showing the damaged packaging as well as "Proof of Damage" documentation from your delivery carrier in order to process your refund.
Sizing or Fitting Issues
As all of our items are hand-sewn, the finished item may vary by approximately one or two inches in either direction of the specified measurements.
The settings of your computer screen may alter the color of the pictures shown on the site. Slight color mismatches between the color of your item and the color shown on screen may not mean that the item is defective or mis-shipped. However, if you are confident that you have received the item in a wrong color, please contact us to see if a return or refund is possible.
We understand that ordering an item for your special occasion is an important undertaking, and our cancellation policy was created with this in mind. The stock item Please refer to our cancellation and return policies below for details.
- Item cancellation requests received within 24 hours of payment confirmation will be eligible for a full refund.
- Once your order has been shipped, it can no longer be cancelled.
If you would like to cancel your order, please contact us via inbox message, we will reply you in one working day.