Notes before you purchase items
1. leave message in following condition: want custom made size and color; tell us the exact date you need the dress; have other demands in dress details
2. if you want color same as picture, please also leave message to tell.
3. The wedding dress does not include any accessories such as gloves, wedding veil and the crinoline petticoat ( show on the pictures). Bidding is for one dress only!
4.We strongly recommend that you have your measurements taken by a professional before buying any gown online. Please follow the measurement instructions, and measure yourself carefully.
Fit is much more important for a wedding dress than for usual clothes. Remember, an appropriate measure is the crucial part for a satisfactory custom-made process. Please click each image to get more information about measuring instructions.
Color: you can choose any color you like from color card ,then tell us the color number.
Since computer screens have chromatic aberration, especially between CRT screen and LCD screen, we can not guarantee that the color of our products will be exactly the same with the photographs you saw.
Maintenance and Washing
1. During long-term transportation, wedding dress maybe folded and extrusion, and a little wrinkle and out of shape is normal, we suggest that you can use flatiron to iron it, after that the wedding dress will restore its original beauty, but the flatiron temperature shouldn\'t be too high.
2. If you buy a petticoat, you need special training to fold it. You can also use a rope to fasten it or remove the bones of the petticoat, when you wear it you can put them together.
3. After your wedding ceremony, if you want to wash your wedding dress we suggest that you had better to the professional laundry, so that it could keep its original shape.
4. If some part of the wedding dress are dirty, you had better wash it in a gentle neutral detergent and wash it by your hand, you had better wash it as gentle as possible in order not to rub down the embellish on the dress.
5. Never use washing machine to dry the wedding dress, and you should dry it in the place where the sunshine is moderate, escape from under the blazing sun directly.
6. Before store your wedding dress you must wash your hand, do not attach your cosmetic in your wedding dress, if your wedding dress attach cosmetic it will have yellow macular before long. Dress should be stored in a cool and dry place, avoid moisture to make it mould
Items will be send by TNT, UPS, FedEx, DHL, EMS
Shipping time: 4-7days by TNT, UPS, FedEx, DHL
This is an international shipment. Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing. We will put the gown in a courier bag. Steam press is recommended after international transportation
In most time, the buyer need not pay any customs. We will declare it as a sample and a low value to avoid the tax. But
sometimes in some countries, the customs officer may be strict. we dont accountable any customs fee, Please check it out the
customs policy at your own place. If you have to pay the customs fees, it is your duty to your own country, the buyer should
understand this situation.
Return and Return Policy
Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation.
As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.
Please kindly contact us for the return at first within 48 hours after receiving the item.
The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
Your feedback is very important for us, please give us 5 stars if you satisfied with the dress,please contact us first if there is any problems.you can send email or chat with us on line,all email will be answered within 1 business day,if you do not receive our reply,please kindly resend your email,we will reply you as soon as possible.
Thank you !